FAQs
Frequently Asked Questions about the products
Is the Cap Buddy Cap Washer also suitable for baseball caps with a curved visor or is the frame only suitable for caps with a flat visor?
Yes, definitely. You can use the Cap Buddy for both types of caps, as they are flexible and a gap is created which allows this. It doesn't matter for the caps, as the inside of the peak is made of plastic and always returns to its original shape.
Can the Cap Buddy also be used in the washing machine?
We recommend using the dishwasher so that the cap holder is not damaged during washing or spinning. However, according to reports, some people put the Cap Buddy in a mesh laundry bag and have had good results.
Is it advisable to order the Cap Buddy brush bottle?
Absolutely. Super practical for removing stains and for pre-treating the cap. Simply rub the sweatband and dirty areas with it. Then put it in the dishwasher.
I read that you should add a dishwasher tablet. But won't that discolor the cap?
No, normally the cap does not discolor. But it basically depends on the quality of the cap. To be sure, it works fine with theCap Buddy Cap Washer in the brush bottle, even without an additional dishwasher tablet.
Questions about shipping
How much does shipping cost?
Shipping costs €4.90 within Germany. Shipping is free for orders over €49
How long does shipping take?
DHL's delivery time is usually only 2-3 working days within Germany. Grab some popcorn because your packages are on their way!
Do you also deliver to other countries?
Yes, deliveries to the EU cost 14.90€ and to Switzerland 18.90€.
Shipping within the EU & Switzerland usually takes between 2-8 working days.
payment information
What payment options are available?
- Credit card (Amex, Visa & Master Card)
- PayPal
- Klarna invoice
- Sofortüberweisung
- Google Pay
- Apple Pay
- Shop Pay
Is my payment secure?
Yes. We use 100% secure SSL encryption so all your data is protected and safe!
Return information
Can I return my order?
Yes, with us you have a 14-day right of withdrawal.
Who bears the return costs?
The buyer is responsible for the return shipping costs. Simply send the goods back to the Cap Buddy Shop. Address can be found in the imprint.
Order information
Can I cancel my order?
As long as the order has not been shipped, it can be cancelled.
Can I change my order?
As long as the order has not been shipped, it can be changed.